Easy Check-in
Project Overview
Context
A heart patient arrives unconscious after a cardiac event. The treating physician wants to enroll the patient in a stroke study. However, hospital protocol demands that the patient’s caregiver sign a 60-page consent form—full of legal and medical jargon—on the spot.
Problem
Time-critical emergency
Emotional stress on caregiver
Legal compliance for informed consent
Impracticality of reading 60 pages in an emergency
Goal
Design a digital solution that enables
Quick understanding of key trial facts
Transparent, ethical informed consent
Compliance with medical and legal standards
Research Insights
Stakeholder Interviews
Doctors & Nurses
“We often feel guilty handing over lengthy paperwork in emergencies.”
“We’re legally bound, but it’s emotionally tough.”
Caregivers
“I was terrified and couldn’t focus on reading anything.”
“I wanted someone to explain things in simple words.”
Legal / Ethics Committees
Consent must remain informed, even in emergencies.
Consent forms can’t be oversimplified to the point of losing legal meaning.
Design Process
Solution Overview
Easy Check-in – a digital consent experience:
3-minute Visual Consent Summary
Interactive “Key Points” slides
Touch-based Questions & Answers
Full consent document available for download
Digital signature with timestamp
Visual Design
Emergency Mode Home Screen
Clean UI with hospital branding
Calming colors (teal, soft blue)
Large buttons: “Start Consent Process”
Visual Consent Summary
Full-screen slides
Large icons + short sentences
E.g.:
What’s the study? → “Testing a drug that might reduce damage after a stroke.”
Risks → “Possible side effects: headache, bleeding.”
Benefits → “Might help patient recover faster.”
“Tap for More Info” Feature
Under each summary slide: a “Learn More” link
Expands to show:
Detailed paragraphs
Videos
Infographics
Interactive Q&A
Text input + voice option
Instant chatbot-style answers drawn from approved consent document text
“Escalate to Nurse” button
Digital Signature Screen
Clear summary of:
Study name
Risks
Benefits
“I consent” button
Electronic signature field
“Download Full Document” link
Outcome Benefits
Time to consent reduced from ~40 min to under 5 min
Caregiver comprehension improved (tested via teach-back method)
Staff stress reduced
Full compliance with hospital legal policy
User Feedback
“I could finally focus on what was important instead of panicking over paperwork.” — Caregiver
“I feel better protected legally and ethically.” — Doctor
Impact Metrics
75%
reduction in time-to-consent
100%
audit trail compliance
The Big Takeaway
Emergency care deserves empathy as much as speed.
Easy Check-in transforms an overwhelming consent process into a compassionate, fast, and legally robust experience for everyone involved.
